kingdongtoto Privacy Policy: How We Handle Your Account Data
At kingdongtoto, your account data belongs to you. This policy explains what information we collect when you access the platform, how it is used across your session activity and payment records — including ShopeePay, LinkAja, and Bank Transfer transactions — and what choices you have over how that data is managed. Availability of certain features depends on local law and eligible regions.
ShopeePay & LinkAja Transaction Records
Account Wallet Data Protection
Indonesia-Region Privacy Rights
Support Contact for Data Queries
POLICY SCOPE OVERVIEW
What This Privacy Policy Covers and How It Works
This policy applies to all data processed when you use kingdongtoto — from the moment you open the account page through each session, wallet action, and support interaction. We collect the information needed to operate your account: login credentials, registered wallet identifiers (such as your ShopeePay number or LinkAja account), Bank Transfer account details, device type, and session activity. We do not sell your personal data to third parties. Data is retained only as long as necessary to maintain your account, process transactions, and meet obligations under applicable law in eligible regions. Where local law in Indonesia requires specific handling or disclosure, those requirements take precedence over the general terms described here. Third-party payment processors — the services that route your ShopeePay, LinkAja, or Bank Transfer transactions — operate under their own privacy terms. We share only the minimum data required to complete your transaction. For any questions about what data we hold, you can reach our support team through the contact paths listed on this page.
ShopeePay Records
When you add ShopeePay as a withdrawal route, we store your registered wallet number against your account. This record is used solely to route your cashout and verify it matches your deposit method. You can review or update it from your account dashboard after login.
LinkAja Account Data
LinkAja account details you register are held securely and linked to your member profile. We access this record only during transaction processing. If you change your registered LinkAja number, the updated detail replaces the previous one and is reflected in your next withdrawal request.
Bank Transfer Details
Bank account numbers submitted for direct Bank Transfer withdrawals are stored in encrypted form. Access is restricted to the payment processing function. You can verify the account number on file by opening the withdrawal section of your member dashboard.
Session and Device Data
We log device type, session timestamps, and access region to protect your account from unauthorized activity. This data is not used for marketing profiling. It is reviewed only when a security concern is raised or when you contact support about an account access issue.
WHAT FALLS INSIDE OUTSIDE
Where This Policy Applies Across Your Account
Not every service you interact with through kingdongtoto falls under this policy alone. Understanding the boundary between what we control and what a third party controls helps you know where to direct a data question. The four areas below map that boundary clearly so you are not left guessing when an issue comes up.
Account Access and Login
All data related to your kingdongtoto login — email address, password hash, session tokens, and account status — is fully within the scope of this policy. You can request a review of this data by contacting our support team.
Payment Transactions
Transaction records for ShopeePay, LinkAja, and Bank Transfer are covered by this policy on our side. The payment processor handling the transfer also holds a record under its own privacy terms; queries about that record go to the processor directly.
Site Content and Game Sessions
Your in-session activity — games opened, bet history, wallet balance movements — is logged and covered by this policy. We use this data to display your account history and to resolve any discrepancy you raise with support.
Third-Party Linked Services
If you access any external service via a link from our platform — such as a payment provider's own app or an identity verification partner — that service's own privacy policy governs the data you provide there. This policy does not extend to those external environments.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Privacy on kingdongtoto
You have concrete actions available under this policy, and each one has a clear path inside your account or through our support team. To review the personal data we hold — including your registered wallet numbers and transaction history — log into your member dashboard and open the account settings section; the records displayed there reflect what we currently have on file. To correct a wallet number or account detail, follow the update fields shown in the payment section of your dashboard; changes apply to your next transaction. If you want to raise a question about how your data is used, or request that we delete an account after your balance is cleared, contact our Indonesia support team through the live chat or the email path listed in the contact section below. Data deletion requests are processed subject to applicable law and any retention period required for transaction records in eligible regions.
Review Your Records
Log in and open account settings to see the data we hold on your profile — registered wallet IDs, email, and session history are all visible from that single dashboard view.
Correct Account Details
Update your ShopeePay number, LinkAja account, or Bank Transfer detail directly in the payment section of your dashboard. The new detail takes effect on your next withdrawal request.
Raise a Data Question
Contact our support team via live chat or email to ask what specific data we hold, how it is used, or to flag a concern. A member of the Indonesia support team handles privacy queries.
Request Account Deletion
After clearing your account balance, you can submit a deletion request through support. Processing follows applicable local law, and transaction records required by law are retained for the period those rules specify.
PRIVACY CONTACT PATHS
How to Reach Us About Your Data
If this policy raises a question you cannot resolve through your account dashboard, our support team is the right next step. Reach us through any of the three paths below — each one connects you to the Indonesia-facing team that handles account and privacy matters.
Live Chat Support
Open the live chat window from any page on kingdongtoto to reach a support agent directly. Use this path for time-sensitive account or data queries — the chat is accessible from your member dashboard after login.
Email Support
Send your privacy question or data request to our support email address, listed in your account settings under the contact section. Include your registered email and the nature of your request so we can locate your record quickly.
Account Dashboard
Many data queries can be resolved without contacting support at all. Your member dashboard shows your registered wallet details, session history, and transaction records — check there first before submitting a request.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, and Account Security at kingdongtoto
We apply consistent data handling practices across account creation, wallet registration, and transaction processing to keep your information within a defined and auditable scope. Cookies on kingdongtoto are used for session management and to keep you logged in across pages — not for cross-site advertising tracking. You can clear session cookies through your browser settings at any time; doing so will log you out of your current session. Account security relies on your registered email and password combination; if you suspect unauthorized access, change your password immediately and contact support through live chat. Data retention periods are set by the requirements of applicable law in eligible Indonesia regions — we do not hold data beyond what those requirements or your active account status demand.
Cookie Use
Session cookies keep you authenticated as you move through the lobby, wallet, and account pages. We do not use persistent advertising cookies. You control cookie clearing through your own browser settings, and your session ends when cookies are cleared.
Account Security
Your account is protected by your registered credentials. We do not store passwords in plain text. If a login attempt from an unrecognized device is detected, a flag is added to your session log, which you can review in account settings.
Data Retention
We retain account and transaction records for the period required by applicable law in eligible regions. When an account is deleted at your request, personal data not subject to legal retention requirements is removed from active systems on completion of the process.
Who to Contact
For data handling questions that go beyond what your dashboard shows, contact the Indonesia support team via live chat or email. Privacy-related requests are handled by the same support team that manages account and wallet queries — no separate form is needed.
PRIVACY POLICY FAQ
Common Questions About Your Privacy on kingdongtoto
These questions cover what our members ask most often about data, account rights, and how to act on this policy. If your question is not answered here, reach out through the support paths listed above.
What personal data does kingdongtoto collect from my account?
We collect the data needed to run your account: your registered email, password hash, ShopeePay or LinkAja wallet number, Bank Transfer account detail (where provided), device type, and session timestamps. We do not collect data beyond what your account activity and payment processing require.
Can I see which wallet numbers are currently registered to my account?
Yes. Log into your member dashboard and open the payment or account settings section — your registered ShopeePay number, LinkAja account, and Bank Transfer detail are all displayed there. If a detail looks incorrect, you can update it from the same page.
Does kingdongtoto share my data with third parties?
We share only the minimum data required to route your transaction with the payment processor handling ShopeePay, LinkAja, or Bank Transfer. We do not sell personal data. Third-party processors operate under their own privacy terms, which apply to the data they hold on their side.
How do I request that my account and data be deleted?
After clearing your account balance, contact our Indonesia support team via live chat or email and submit a deletion request. Processing follows applicable local law. Transaction records required by law are retained for the period those rules specify; all other personal data is removed on completion.
What cookies does kingdongtoto use and can I turn them off?
We use session cookies to keep you authenticated as you move through the platform. These are not advertising or cross-site tracking cookies. You can clear them through your browser settings at any time, which will end your current session and log you out of the platform.
Who do I contact if I believe my data has been accessed without authorization?
Change your password immediately through account settings, then contact our Indonesia support team via live chat. A support agent will review the session log on your account and advise on next steps. You can also check your recent session history in your member dashboard for any unfamiliar activity.
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